Helps you to get more leads, drive more sales, and grow your business faster with the CRM software that's made in India, crafted for your business.
Reach out to prospects and customers at the right time, engage them across channels, and close more deals with the PPC CRM
The success of every business lies in strong customer relationships. An effective customer relationship management (CRM) solution engages customers at every touch point throughout their buying journey and provides you decision making points in their buying behaviours. Above all, it enables open collaboration between your workforce, suppliers, partners and customers to drive business success.
The PPC CRM provides efficient opportunity management to enable you to identify customers with the highest growth potential. It empowers organisations to create customer-centric business strategies.
We provide a customized CRM software that allows to gain a profound insight into the performance of your business, manage and analyze your clientele, customize marketing and sales campaigns, use of automated reporting and forecast revenues. Accordingly, you can successfully attune your strategy, marketing, and overall operations to the demands of your customers and the marketplace you operate in.
Advantages:
- Get a 360 degree view of your business.
- Improvement in lead conversion rates.
- Revenue increase per sales person.
- Improvement in customer retention.
- Shorter sales cycles
- Decreased sales and marketing costs.
- Track important sales and marketing opportunities.
- Get real-time reports and insights.
- Increase your lead-to-deal conversion rates.
- Take your business with you everywhere, on your mobile.
- Discover Potential Customer and Stay connection to the Customer
- Manage Marketing Activities, Campaigns and Customer Support
- Increases access to a sources of market & reduce time work
- Simplify the marketing and Sales process
- Mobile app for Staff, Members & Employees
- Online booking for clients / Customers
- Integration with Sales Management & Sales process
- Integration with Billing Systems
- Integration with POS- Point of Sales
- Integration with website
Make your own custom CRM on top of the fully packaged solution
When it comes to a CRM solution, one size doesn’t fit all businesses. Hence PPC CRM lets you easily customize your CRM interface to meet the particular requirements of your organization. Manage multiple business processes with custom layouts, and create truly unique custom modules, buttons, and fields based on your business needs.
Features of our BCS-CRM:
- Can be accessed at any time from any device that can access the internet easily.
- This software costs lower in comparison to the traditional system.
- To access any information or data, users do not need to be on their own system.
- As per business needs and changing technology, an additional function can be added on the go
- Effective and efficient automation of workflow.
- Coordinate unlimited customers with ease.
- Maintain records of each customer and their transactions
Scope Module of BCS- Customer Relationship Management (CRM)
- Customer Contact Details
- Sales Executive management
- Lead Generation
- Customer Enquiry/Opportunity Cold call/Hot/Direct/Reference/Follow up.
- Customer – Follow up Reminder
- Customer – Follow up Activity
- Activities Management
- Lead Sharing
- Lead Re-Open
- Configuring follow-up settings, service schedule, feedback attributes, feedback questionnaire, Product performance feedback characteristics, customer concern category Complaints Management
- Events Management
- Customer Complaint Registration /Call Status/Remark complaints/Comments /Closed
- SMS Reminder
- Service Reminder
- Generating greeting list, customer contact calendar, follow-up checklist, follow-up
- Dynamic configurable custom report generation
- Customer, Salesman and Item combination Reports
